General Terms & Conditions

1. The prices shown by the Accommodation Provider at the time of the conclusion of the contract apply. The applicable prices are gross total prices and include all statutory taxes, fees and charges. Not included and charged separately are local taxes that are owed by the guest himself according to the respective local law, such as visitor’s tax.
2. In the event of changes in tax, fee and duty rates, as well as the effective levying of new taxes, fees and duties unknown to the parties, the Accommodation Provider reserves the right to adjust prices accordingly. For contracts with consumers, this only applies if the period between the conclusion of the contract (booking confirmation) and the adjustment of the contract exceeds four months.

1. The price of the entire booked accommodation service must always be paid in advance by the guest.
2. A set-off by the guest is excluded, unless the set-off concerns an undisputed or legally established claim.
3. Valid means of payment are MasterCard, Visa Card, American Express, GiroPay and real-time bank transfer – cash payments are excluded.
4. For fees incurred subsequently due to additional services used or violations of the general terms and conditions, the Accommodation Provider reserves the right to debit the deposited means of payment with the outstanding amounts.
5. The guest agrees that an invoice will always be provided as a download or via email in the regular case. Should the guest wish to receive the invoice by post, the delivery time may be extended due to home office regulations and organizational reasons. The Accommodation Provider also reserves the right to comply with the request for a company stamp or signature on the invoice for the reasons mentioned above.

1. A reserved apartment is available to guests from 03:00 pm on the day of arrival and until 11:00 am on the day of departure.
2. Unless otherwise agreed, the keys and, if applicable, code cards provided must be handed over to the Accommodation Provider or a third party named by the Accommodation Provider on the agreed departure date, or, if agreed, left in the apartment. If a handed out key or a handed out key card is lost or not handed in at departure, a fee of EUR 40.00 will be charged. The Accommodation Provider remains entitled to demand compensation from the guest for any damages incurred by him/her as a result, insofar as these exceed the amount of EUR 40.00 EUR. This includes the costs for the replacement of the affected locking system if this is necessary for security reasons.
3. On request and depending on availability, a later departure (late check-out) can be arranged with the Accommodation Provider in advance. If the Accommodation Provider agrees to a late check-out, the Accommodation Provider is entitled to charge EUR 10.00 per hour or part thereof for the additional use of the apartment. For departures after 02:00 pm, the full daily rate of the apartment will be charged. There is no contractual entitlement to a late check-out.
4. On request and depending on availability, an earlier arrival (Early Check-In) can be arranged with the Accommodation Provider in advance. If the Accommodation Provider agrees to an early check-in, the Accommodation Provider is entitled to charge EUR 10.00 per hour or part thereof for the additional use of the apartment. There is no contractual claim to Early Check-In.

1. The resale/rental and/or the further procurement of booked apartments is prohibited. In particular, it is not permitted to sublet apartments and/or apartment contingents to third parties at higher prices than the actual apartment prices. The assignment or sale of the claim against the Accommodation Provider   is also not permitted. In these cases, the Accommodation Provider is entitled to cancel the booking, especially if the guest has provided false information about the type of booking or payment to the third party at the time of the cession/sale.
2. Any use of the apartment for other than the purpose of accommodation, especially any commercial use by the guest such as prostitution or other illegal services, is explicitly prohibited.

1. The Accommodation Provider is liable without limitation for damages for which it is responsible from injury to life, body or health. Furthermore, the Accommodation Provider is liable for other damages, which are based on an intentional or grossly negligent breach of duty by the Accommodation Provider. For simple negligence, the Accommodation Provider is liable only and limited to the contract-typical foreseeable damage, if a duty is violated, the fulfillment of which makes the proper execution of the contract possible in the first place and on the observance of which you as a guest can regularly rely (cardinal obligation). A breach of duty by the Accommodation Provider is equal to that of its legal representatives, employees or vicarious agents. Further claims for damages are excluded, unless otherwise regulated in these GTC.
2. Should disruptions or defects in the services of the Accommodation Provider occur, the Accommodation Provider will endeavour to remedy the situation as soon as it becomes aware of this or upon immediate notification of the guest. The guest is obliged to make a reasonable contribution to remedy the disturbance and to keep possible damage to a minimum. In addition, the guest is obliged to inform the Accommodation Provider in good time of the possibility of an unusually high damage.
3. The Accommodation Provider is liable for things brought in according to the legal regulations. The claim expires if the guest does not notify the Accommodation Provider immediately after becoming aware of the loss, destruction or damage of the item brought in, unless this late notification has no effect on the clarification of the facts. If the guest wishes to bring money, securities and valuables with a value of more than EUR 800.00 or other items with a value of more than EUR 3,500.00 into the apartment, this requires a separate written agreement with the Accommodation Provider.
4. All claims against the Accommodation Provider expire in principle within one year from the legal beginning of the limitation period. This does not apply to claims for damages or other claims arising from injury to life, body or health and/or due to grossly negligent or intentional breach of duty by the Accommodation Provider, as well as in the case of breaches of a cardinal obligation as defined in section 8, paragraph 1.
5. The Accommodation Provider accepts no liability for lost property. Excluded from this is the liability due to intentional or grossly negligent breaches of duty by the Accommodation Provider. Lost property will only be returned on request for a fee and for a processing fee of EUR 10.00. The Accommodation Provider shall undertake to store the documents for a period of six months.

1. In order to secure all claims of the Accommodation Provider against the guest from the accommodation contract, the guest makes the following payments before the apartment is handed over
   
   1. in case of an agreed transfer period of less than three months, a security of EUR 200.00,
   2. in the case of an agreed transfer period of three to six months, a security amounting to one month’s premium.
2. In the event of an agreed transfer period of less than three months, the Accommodation Provider may carry out a pre-authorisation on the guest’s payment card to compensate for the security deposit. If the security is not provided by the time the apartment is handed over, the guest has no right to the handover of the apartment. If the Accommodation Provider has nevertheless given the apartment to the guest, they are entitled to cancel the accommodation contract without notice, if the deposit is not paid within a reasonable period of grace to be set by the Accommodation Provider.
3. The Accommodation Provider is obliged to settle the deposit within one month after the end of the accommodation contract.

1. In order to ensure communication with the guest, the Accommodation Provider requires the email address and telephone number. In order to verify the identity of the guest, the Accommodation Provider is entitled to request the following valid identification document (for domestic guests an identity card or passport; for foreign guests the passport), and valid credit card data at check-in digitally.
2. If the identity of a guest cannot be clarified beyond doubt due to missing or incorrect documents, the Accommodation Provider is entitled to cancel the booking.
3. The Accommodation Provider uses software solutions to avoid defective bookings. These solutions use the requested data (email address, residential address, telephone number, credit card, etc.) to determine a so- called “Fraud-Prevention-Score” for each guest and recognize defective bookings. If the software recognizes such a booking, the Accommodation Provider reserves the right to cancel the booking.

1. The Accommodation Provider is entitled to terminate the accommodation contract for good cause. A good cause exists in particular if (i) force majeure or other circumstances beyond the control of the Accommodation Provider  make the fulfillment of the contract impossible, (ii) apartments are culpable booked under misleading or false information or concealment of material facts; (iii) the Accommodation Provider  has good reason to believe that the use of the service may jeopardize the smooth running of business, the security or the public image of the Accommodation Provider and its locations, without this being attributable to the sovereign or the owner. (iv) the purpose or occasion of the stay is unlawful; or (v) in the event of resale/rental and/or redirection (see section 7).
2. The Accommodation Provider must inform the guest immediately of the exercise of the right of cancellation.
3. In the event of justified termination of the Accommodation Provider, the guest shall not be entitled to compensation.

1. The Apartments of the Accommodation Provider are non-smoking apartments. It is therefore forbidden to smoke in the common areas as well as in the guest apartments and balcony and/or terrace areas. In the event of an infringement, the Accommodation Provider has the right to demand an amount of EUR 200.00 from the guest as compensation for the cleaning costs that must be paid separately, including any loss of turnover from a rental of the apartment that is not possible as a result. This amount of compensation is to be set higher if the Accommodation Provider can prove higher damages.
2. Tampering or blocking fire exits, fire extinguishers or the fire alarm is prohibited. Violations will result in a penalty fee of EUR 150.00.

1. Parties are not allowed in the Apartments.
2. In the event of an infringement, the Accommodation Provider has the right to demand an amount of EUR 500.00 from the guest as compensation for the cleaning costs that must be paid separately, including any loss of turnover from a rental of the apartment that is not possible as a result. This amount of compensation is to be set higher if the Accommodation Provider can prove higher damages.

In the event of damage that goes beyond normal use, or theft, the Accommodation Provider has the right to charge the guest for the damage as well as for the separate expenses incurred to remedy the damage, including any loss of revenue from a rental of the apartment that is not possible as a result.

It is not allowed to bring a pet with you. However, exceptions are dogs for the blind, deaf and other comparable service dogs. These may be carried free of charge and at any time on presentation of proof.

1. The guest undertakes to treat the apartment provided, the furnishings as well as the rooms, facilities and equipment intended for common use with care and to ensure proper ventilation and heating.
2. Furthermore, the guest undertakes to check the equipment for completeness and suitability for use when moving into the apartment and to notify the accommodation company immediately of any complaints.
3. The guest is liable for all damages to the apartment, the furnishings and the rooms, facilities and equipment intended for common use, which he or she or their visitors have culpably caused through use contrary to the contract and which are not due to normal wear and tear. The guest must immediately notify the Accommodation Provider of any damage to the apartment provided.
4. The apartment is regularly cleaned by the Accommodation Provider. The guest will grant access to the apartment to the service provider commissioned by the Accommodation Provider.

1. For group bookings of more than five apartments and contingency contracts, separate payment and cancellation conditions apply, which result from the corresponding contracts.
2. Different cancellation periods apply for bookings during event and trade fair times. These are shown in the booking process and on the booking confirmation.

1. The Accommodation Provider provides the guest with Internet access within the framework of the existing technical and operational possibilities. Malfunctions, for example due to force majeure, maintenance measures or similar, cannot be excluded.
2. The guest may not misuse the Internet connection. An improper use exists in particular in the following cases: Download and distribution of copyrighted content via peer-to-peer sharing platforms, illegal streaming offers as well as the posting, retrieval or transmission of criminally relevant content (in particular §§ 130, 130a, 131 and 184 of the Criminal Code (Strafgesetzbuch-StGB)). The guest is obliged to observe the copyrights, patent rights, name rights, trademark rights and personal rights of third parties. The guest indemnifies the Accommodation Provider on first request from all claims and claims for damages by third parties, as well as from the costs of legal defence in an appropriate amount, which have been caused by an illegal use of the provided Internet connection by the guest or by third parties with the knowledge of the guest. This claim for indemnification covers in particular claims arising from the infringement of copyrights, patent rights, name rights, trademark rights and personal rights, as well as infringements of data protection law.
3. The guest is not allowed to pass on the access data for the internet connection to third parties. In the event of violation, the guest is liable to the Accommodation Provider for all damages caused by the transfer of access data.
4. The Accommodation Provider also reserves the right to block the guest’s Internet connection in case of legal violations.

The data protection regulations can be viewed at: https://stay-some.com/privacy-policy

1. The guest can book a parking space through the Accommodation Provider against payment. The Accommodation Provider has no obligation to monitor the system.
2. The Accommodation Provider is only liable for loss of or damage to motor vehicles or bicycles parked or manoeuvred on the property or their contents in the event of intent or gross negligence. The guest is obliged to report any damage immediately, in any case before leaving the parking facility. The Accommodation Provider is not liable for damage caused solely by other tenants or other third parties. The Accommodation Provider is not liable for damage that is the sole responsibility of other tenants or other third parties.
3. By driving on the parking area, the guest assures that he/she or the driver is in possession of the required driving license and that the vehicle has the legally required insurance coverage until it leaves the parking area.
4. The guest has to keep to the general traffic conditions. The provisions of the Road Traffic Regulations (Straßenverkehrsordnung - StVO) apply in the currently valid version.

1. Changes and additions as well as the cancellation of the accommodation contract, the acceptance of the application or these General Terms and Conditions must be made in writing. This also applies to the cancellation of this written form clause. Unilateral changes or additions by the guest are invalid.
2. Place of performance and payment are the registered office of the Accommodation Provider.
3. Exclusive place of jurisdiction for commercial transactions is the location of the Accommodation Provider. If a contractual partner fulfills the requirements of § 38 Para. 2 German Code of Civil Procedure (Zivilprozessordnung- ZPO) and has no general place of jurisdiction in Germany, the place of jurisdiction is the registered office of the accommodation facility.
4. German law applies. The application of UN sales law and conflict of laws is excluded.
5. Should individual provisions of these General Terms and Conditions be or become invalid or void, the validity of the remaining provisions shall not be affected. In all other respects the statutory provisions shall apply.

The Accommodation Provider is neither willing nor obliged to participate in dispute resolution proceedings before a consumer arbitration board.

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Limehome GmbH | Rosenheimerstr. 143 a-d | D-81671 Munich |